Last Updated: 23rd February 2025

Effective Date: 23rd February 2025

1. About These Terms

These Website Terms and Conditions govern your use of my website www.eastwoodenglish.com (the "Website"). By using my Website, you agree to these terms.

Important: These terms apply only to your use of my Website. English tutoring services are provided separately under my General Terms and Conditions - English Language Tutoring Services Agreement. Using the Website does not create any obligation to purchase services or enter into a service contract.

2. Website Owner Information

Website Owner: Damian James Eastwood
Registration: IČO: 51798476
Address: Pernek 354, Pernek, 90053 Malacky, Slovakia
Email: damianjames@eastwoodenglish.com
Phone: +421 (0)910 620 651
Business Registration: Okresný úrad Malacky, Živnostenský register 120-22520

3. Website Purpose and Services

My Website provides information about English tutoring services including:

• Service descriptions and teaching methods
• Pricing information and lesson packages
• Contact forms for service enquiries
• Order forms for booking tutoring services

4. Permitted Use of Website

• You may use my Website to:
• Browse information about my tutoring services
• Read pricing and service details
• Submit enquiry forms to request information
• Submit order forms to book tutoring services
• Contact me through provided contact methods

You may not use my Website to:

• Copy, reproduce, or redistribute my content for commercial purposes
• Submit false or misleading information in forms
• Attempt to access restricted areas or interfere with Website operation
• Use the Website for any unlawful purposes
• Post or transmit harmful content or malware

5. Website Content and Intellectual Property

All content on my Website, including text, images, logos, design, and educational materials, is owned by (or licensed to) Damian James Eastwood and protected by Slovak copyright law.

Your use rights: You may view and print Website content for personal, non-commercial use only.

Restrictions: You may not copy, modify, distribute, or create derivative works from my Website content without written permission.

6. Forms and Information Submission

6.1 Contact and Enquiry Forms  

• Form submissions are for requesting information about my services only.
• I will usually respond to enquiries within 3 working days.
• Submitting a contact or enquiry form does not create any obligation to purchase services. 

6.2 Order Forms  

• Order forms are available only to pre-qualified clients and serve as a request to purchase.
• I reserve the right to decline orders based on capacity or other factors.
• Mandatory pre-contract consumer information, including the 14-day withdrawal right and any applicable exceptions, is provided within the order flow and in the General Terms and Conditions - English Language Tutoring Services before any order is submitted.
• A binding service contract is concluded only on payment of invoiced amount under Slovak Consumer Protection Act 108/2024 Coll and Civil Code Law 40/1964 Coll.

6.3 Information Accuracy  

You must provide accurate and complete information in all forms. False information may result in declined service requests.

7. Privacy and Data Protection

I collect and process your personal information according to my Privacy Policy, which is linked in the Website footer and applies to Website use. It explain:

• The use of Website cookies
• What information I collect through Website forms
• How I use your information
• Your rights under GDPR and Slovak data protection law

Legal basis for processing: Enquiries are processed to take steps prior to entering into a contract; accepted orders are processed for contract performance; other Website operations may rely on legitimate interest or consent, as detailed in the Privacy Policy.

8. Website Availability and Technical Issues

No guarantee of availability: I strive to keep my Website available 24/7 but cannot guarantee uninterrupted access due to maintenance, technical issues, or other factors beyond my control.

Your technical requirements: You are responsible for ensuring your internet connection and device are suitable for accessing my Website.

Website changes: I may update, modify, or temporarily suspend the Website at any time without prior notice.

9. Limitation of Liability

My commitment: I strive to maintain accurate and current information on my Website and will make reasonable efforts to correct any errors brought to my attention.

Responsibility clarification: While I make every effort to ensure Website functionality and information accuracy, I cannot guarantee continuous availability or complete accuracy of all Website content.

Website use: Your use of my Website is at your own discretion and risk. I am not responsible for:

• Technical issues with your internet connection or device
• Temporary Website unavailability due to maintenance or technical problems
• Third-party website content accessed through my links
• Misunderstandings arising from Website content

Legal compliance: Nothing in these terms is intended to limit my liability in ways not permitted under Slovak law, nor to exclude liability for matters where such liability cannot be legally excluded under applicable regulations.

Service-related matters: Issues with my tutoring services are governed by my separate General Terms and Conditions - English Language Tutoring Services Agreement

Note: This limitation of liability is designed to comply with Slovak consumer protection law and does not affect your statutory rights.

10. Third-Party Links

My Website may contain links to third-party websites. Links are provided for convenience and do not imply endorsement.

I am not responsible for the content, privacy practices, or terms of use of linked websites. Use of third-party websites is at your own risk. This does not limit responsibility where a third-party services is integrated as part of my service.

11. Consumer Rights (Slovak Residents)

If you are a Slovak consumer, you have rights under Slovak Consumer Protection Act No. 108/2024 Coll. on Consumer Protection including:

• Right to clear and accurate information
• Right to complain about commercial practices
• Right to seek dispute resolution

Complaints: Contact Slovenská obchodná inšpekcia (Slovak Trade Inspection):

Address: Bajkalská 21/A, P.O. Box 29, 827 99 Bratislava 27

Website: https://www.soi.sk

Phone: +421 (0)2 58272159

12. Governing Law and Dispute Resolution

These Website Terms are governed by Slovak law, including:

• Civil Code (Act 40/1964 Coll.)
• Consumer Protection Act (108/2024 Coll.)

Dispute resolution:

1. I encourage resolving disputes through direct contact using the contact information provided in Section 2.
2. Slovak consumers may use Slovak Trade Inspection complaint procedures.
3. Alternative dispute resolution through authorized Slovak ADR entities.
4. Slovak courts have jurisdiction for unresolved disputes.
5. Consumers in the EU may also bring proceedings in their local courts as permitted by EU law.

Consumer protection: Nothing in these terms reduces your statutory rights under Slovak or EU law.

13. Changes To These Terms

14. Severability

15. Contact Information

Questions about Website Terms:

Email: damianjames@eastwoodenglish.com

Phone: +421 (0)910 620 651

Mail: Pernek 354, Pernek, 90053 Malacky, Slovakia

Data Protection Enquiries: dataprotection@eastwoodenglish.com (see Privacy Policy for more details)

Consumer Complaints: 

Direct Contact: complaints@eastwoodenglish.com

Slovak Trade Inspection: (contact details in Section 11).

These Website Terms and Conditions comply with Slovak Civil Code, Consumer Protection 08/2024, and EU regulations applicable to informational websites.